If your Page is mentioned in the comments of a personal profile post, it will not be indexed.īefore you get started in Engage, please double-check that you have enabled mentions and tags in your Facebook Page’s settings as described below. * Only comment mentions added to the comments of any Page post (rather than a post from a personal profile) will be indexed. When a user (personal profile) mentions you in the comment of any Page post.*.When a Page mentions you in the comment of any Page post.*.When a user (personal profile) mentions you in a post.Please take a moment to check out the types of mentions you can expect to see in Engage: However, Facebook API limitations may impact which mentions can be indexed based on who mentioned your Channel and where. In Social Media Management, you can view and interact with instances where your Page has been mentioned. The full process can be found in Facebook’s Help Center Guide. On Facebook, users and Pages can choose to your Page in either the caption of a post or the comment to a post. What Facebook Mentions Will I See in Engage? Interacting with Comment Mentions in Engage.

Interacting with Post Mentions in Engage.What Facebook Mentions Will I See in Engage?.

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